SERVICE & SUPPORT
Support & Services
From selection to construction, technical documentation to after-sales supportCASULWe provide end-to-end professional services.
Technology Selection Guide
Our engineering team recommends a matching coating system and construction plan based on your operating conditions, substrate type, and protection requirements.
- Corrosion Environment Assessment
- Recommended Coating Systems
- Support Scheme Design
- Cost-benefit analysis
Construction Technical Support
Provides end-to-end technical guidance from surface preparation to coating application, ensuring optimal paint performance.
- Surface Treatment Guide
- Construction parameter recommendations
- On-site Technical Support
- Quality Inspection Support
Technical Documentation Services
Request the complete product technical data sheet, safety data sheet, and construction guidelines.
- Download Product TDS
- Safety Data Sheet (SDS)
- Construction Manual
- System Recommendation Table
After-Sales Support Guarantee
Comprehensive after-sales support with fast responses to your technical questions and quality feedback.
- 48-hour technical response
- Quality Issue Tracking
- Periodic Follow-up Service
- Technical Training Support
QUALITY STANDARDS
Quality Control Standards
CASULOur quality management meets international standards and industry regulations to ensure reliable performance for every product.
ISO 9001
Quality Management System Certification
ISO 14001
Environmental Management System Certification
ISO 12944
Standards for Anti-Corrosion Coatings on Steel Structures
NORSOK M-501
Marine Environment Corrosion Protection Standards
FAQ
FAQ
How to Choose the Right Anti-Corrosion Coating System
Selection depends on the corrosion environment class (C1–C5), substrate type, and design service life. Contact our technical team for expert recommendations.
What are the environmental conditions for painting?
General requirements: ambient temperature 5-40°C, relative humidity below 85%, and substrate surface temperature at least 3°C above the dew point. See product TDS for specific parameters.
What is the ISO 12944 corrosion grade?
ISO 12944 is the corrosion protection standard for steel structures established by ISO. It classifies corrosive environments into levels C1 (very low) to C5 (very high), plus Im (immersion in seawater).
Does the product support custom colors?
Industrial coatings can be custom color-matched using the RAL color chart or customer samples. Our architectural coating series features a palette of over 1,000 colors. Contact your local dealer for details.
How to obtain product test reports?
For product test reports, contact our technical team. We will provide the relevant testing documents based on your requirements.
Need technical support?
Our engineering team is ready to provide component selection guidance and construction solutions.